Cathay Pacific App Reviews

Just lost a star because now I am delighted by a new feature which requires me to log in with my password each and every time even though I check "stay signed in". Clearly this app is not rigorously tested, but dont worry at least its not holding your credit card information... Oh wait... Previous Version: This is a good looking and decent amount of functionality for an airline app. Well done. AliPay is completely horrible though. It does not accept American Express, transactions fail half the time, and it is incredibly slow. I have literally chosen NOT to buy CX/KA tickets on multiple occasions in China simply because AliPay is so bad. Please change this to what Cathay has implemented everywhere else in the world which is fine for a payment system.

How is something like this released into the wild? Slow and buggy, and now the login problem! Unbelievable.

Recent updates have made it better. But, app does not show up under notifications setting so I cant set notifications for the app. Also, it does not show recent activity from FF accounts? I have to say that compared to other airline apps., function of the CX app is very Limted. The SQ app is much better.

I would expect that a premium airline such as Cathay Pacific would be able to release a reliable app for their customers. While it looks nice, you cant stay logged in (even when you check remember me) which means you have to either remember your long Marco Polo number every time you want to use the app. The app also is unstable and crashes all the time. Its been a couple months since the "new" release and its still having these basic issues.

Like all of Cathays digital properties, the app is glitchy and relatively unusable. I cant ever get past the home screen. It always times out. Its more or less a waste of iPhone space (and since I have the big one, thats saying something). Your website is also always full of technical issues too. Come on guys, you know you can do better for your customers!

Horrific performance. "Stay logged in" function does not work properly. Itineraries booked under frequent flyer loyalty program do not appear properly.

Updated to 3.3.1 and once again it keeps forcing me to log in again and again.