In the name of Charles Barkley, just terrble. I dont understand the price we pay to have for premium economy and all these "extra fees" they cant find the time fix their horrendous web experience. Your partnering airlines is doing better then you. I fly United usually (could learn a little from them) and this is one of the many reasons I stay away from CX and happily put my money elsewhere.
Nuubus about Cathay Pacific, v1.13